Service & Digital Delivery Policy

Kadai Kanakku is a Software-as-a-Service (SaaS) cloud application. All services, licenses, and store access are delivered digitally over the internet via our secure web application at https://app.kadaikanakku.in/.

1. Digital Delivery & Account Activation

• Instant Access: As soon as you sign up or purchase a subscription on Kadai Kanakku, your store account is provisioned instantly online.
• No Physical Shipping: Kadai Kanakku is a 100% digital cloud software platform; no physical disks or CD-ROMs are shipped.
• Access Credentials: Your account confirmation and login link will be sent to your registered mobile number and email.

2. Technical Support & Onboarding

• Free online onboarding and setup assistance are provided to all shopkeepers.
• Our support team is available via Phone, WhatsApp, and Email from 7:00 AM to 9:00 PM IST daily.

3. Service Availability & Uptime

Our cloud infrastructure is hosted in enterprise-grade data centers with a 99.9% uptime target. Software updates and performance upgrades are rolled out automatically without disrupting your store counter.

4. Contact Us